Frequently Asked Questions
Listed below are some of the common questions we are asked by our customers. If you have any questions not listed below please contact us and we will be happy to help.
Q: What do you charge?
The time on the job and material.
Q: Is your work covered by warranty?
All the jobs are performed by a qualified electrician with appropriate industry standards and complies with regulations before supply is connected.
Q: How do I pay you?
An invoice will be prepared for you on site; the payment is expected on the day of completion. If the account cannot be settled on that day, you will have a term of 14 days to do it. The following payment methods are accepted such as bank transfer, cheque & cash.
Q: How can I prevent and protect myself and my family from electrical related injuries?
The most effective and safe way to prevent this kind of injuries is through quality workmanship, with regards to Australian standards undertaken by trade qualified and fully licensed electricians.
Q: Can I do my own electrical work?
The answer depends of the electrical issue. If you need to change a bulb, you can do it, but if you are not sure about your electrical problem, I recommend calling an electrician to diagnose and repair the electrical issue, because DIY electrical work can be very dangerous if you don’t have the right qualifications and experience to do it.
Q: My breaker keeps tripping, what do I do?
If the same breaker keeps tripping, call Caso Electrical; maybe you have too many electrical appliances and/or devices plugged into the same circuit or you may have a deeper electrical issue. I will diagnose the issue and recommend you a plan of action to fix your breaker.
Q: When should I have an electrical safety check?
Caso Electrical recommends a safety check if you are purchasing a property that has been occupied; if the property is more than 25 years old; if it is more than 5 years since one has been done; if you have any concerns about electrical related issues.